Effective Date: January 14, 2026
Park Evening Courses maintains transparent refund policies to ensure fair treatment of students while sustaining quality educational operations. This policy applies to all course enrollments.
More Than 7 Days Before Start: Students canceling more than seven days before course start date receive full refund minus $25 administrative processing fee. Refunds are processed within 10 business days to original payment method.
3-7 Days Before Start: Cancellations within seven days but more than three days before start receive 50% refund of tuition. Administrative fee applies. This partial refund recognizes scheduling constraints while providing reasonable recovery of costs.
Less Than 3 Days Before Start: Cancellations within 72 hours of start are non-refundable. Committed instructional resources and limited enrollment capacity prevent refunds at this stage.
After Course Begins: No refunds are provided after the first class session. Students who attend any portion of course have received educational value and consumed instructional resources.
We recognize that unexpected events sometimes prevent course attendance. Documented medical emergencies, immediate family bereavement, military deployment, or other extraordinary circumstances may qualify for special consideration. Submit written requests with supporting documentation to [email protected] within 5 business days of situation arising.
If we cancel a course due to insufficient enrollment or other operational reasons, enrolled students receive full refund with no administrative fee. Notification is provided minimum 5 days before scheduled start. Alternative course dates may be offered as option.
Students may transfer enrollment to future session of same course subject to availability. One free transfer is permitted if requested more than 7 days before original start date. Subsequent transfers incur $25 processing fee. Transfers to different courses are treated as new enrollments.
Approved refunds are processed within 10 business days of request approval. Refunds return to original payment method. Credit card refunds may take additional 5-7 business days to appear depending on financial institution processing times.
Administrative fees, registration deposits, and third-party service charges are non-refundable regardless of circumstances. Materials provided prior to cancellation are non-refundable. Late payment fees and interest charges are not eligible for refund.
Students who attend some but not all sessions receive no refund or credit. Tuition covers entire course curriculum with pricing structured for full participation. Partial attendance represents student choice rather than incomplete service delivery.
Students dismissed for violating code of conduct receive no refund. Disruptive behavior, harassment, or policy violations result in immediate dismissal with forfeiture of all fees. This protects learning environment for all students.
Students on payment plans who cancel remain responsible for installments due through cancellation date. Future installments are cancelled. Refund calculations apply to amounts already paid according to standard timeline policies.
Refund requests must be submitted in writing via email to [email protected] or postal mail to 7488 Backett Wood Ter, Tysons, VA 22102. Include full name, course name, enrollment date, and refund reason. Confirmation is sent within 3 business days.
Refund disputes are reviewed by management. Students dissatisfied with initial decision may request secondary review. Final decisions rest with Park Evening Courses management. Escalated concerns may be directed to consumer protection agencies.
Refund policy questions should be directed to [email protected] or (910) 466-3374 during business hours Monday-Friday 9 AM to 6 PM.